– The log file located at C:\Program files\SonicWALL\SRA\NetExtender.dbg. – The version of Dell SonicWALL SRA NetExtender Adapter from Device Manager. If the problem still exists, obtain the following information and send to support: Check if ActiveX has been blocked by Internet Explorer or third-party blockers.Ĥ. Check that the user has administrator privilege, NetExtender can only install/work under the user account with administrator privileges.ģ. An i386-compatible Linux distribution is required, along with Sun Java 1.6.0_10 .Ģ. Check your OS Version, NetExtender only supports Win2000 or above, Mac OS X 10.5 or above with Apple Java 1.6.0_10 or above, and Linux OpenSUSE in addition to Fedora Core and Ubuntu. See the following tables with troubleshooting information for the Dell SonicWALL SRA NetExtender utility.ġ.
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